Current Featured
Product
GGS Computer Care Service
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Services tailored to your company's needs
Our goal is to provide complete IT asset Life Cycle Management, maximize system up time and minimize time to resolve issues if and when they occur. Our full services option provides comprehensive services for desktops, servers, networks, and databases including preventive maintenance for desktops, providing help desk services with a web based trouble ticketing system.
Most of the jobs are carried out remotely using a secure remote control provided by SAAZ. This provides us a unique secured methodology to take remote control of an ailing desktop as if your administrators were actually sitting at the user's desk. We also provide change configuration reports, which help track the complete life cycle of an asset you may possess.
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Our service packages include:
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Server Watch
- 24x7 NOC monitoring Team
- SAAZ Technology Platform
- Alert Analysis, Filtering & Notification
- Security Patch Management
- Two Forms of Remote Control (RDP, LogMeIn)
- SNMP & POSIX Monitoring
- Advanced Scripting Engine for Automating Windows Tasks
Proactive Server Care
- 24x7 NOC Remote Support Team
- 24x7 NOC Monitoring Team
- SAAZ Technology Platform
- Critical Issue Alert, Escalate and Fix
- Security Patch Management
- Two Forms of Remote Control (RDP, LogMeIn)
- SNMP & POSIX Monitoring
- Advanced Scripting Engine for Automating Windows Tasks
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Total Desktop Care
- SAAZ Technology Platform
- 24x7 NOC Preventative Maintenance Team
- Anti-Spyware Protection
- Two Forms of Remote Control (RDP, LogMeIn)
- Security Patch Management
- Advanced Scripting Engine for Automating Windows Tasks
Virtual Service Desk
- Includes Total Desktop Care & SAAZ Technology Platform
- 24x7 NOC Preventative Maintenance Team
- US-Based Help Desk Team
- Desktop & Server Support
- Business Hour Support
- Extended On-Call Support
- Toll Free Client Support Number
- Anti-Spyware Protection
- Two Forms of Remote Control (RDP, LogMeIn)
- Security Patch Management
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Our GGS Care Service package provides an array of essential Server management services on a flat rate subscription basis to help you maximize your Server & application uptime to keep productivity levels high. We also minimize the daily hassles involved with using and managing technology, so you can get on with your business.
Information on our Backup & Disaster Recovery Service
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